Contact the Child Support Program

eServicesAccess your case online 24/7

eServices

Email usUse our online contact form 24/7

Chat with usMon - Fri 8 am to 5 pm EST

FaxSend information by fax850-921-0792

Get payment information by phone

Florida State Disbursement Unit 1-877-769-0251 7:30 am to 6 pm EST, Monday-Friday

Automated payment information
Direct deposit or smiONE Visa Prepaid Card information
Report lost/stolen check(s)
Change your address

Case number & Social Security Number required

Make payments and access your account online 24/7
fl.smartchildsupport.com

Get case information by phone

850-488-KIDS (5437) 7:30 am to 5 pm EST, Monday-Friday
All counties except Miami-Dade

Florida Relay Service 1-800-955-8771 (TTY) Learn more

Miami-Dade County 1-305-530-2600 8 am to 5 pm EST, Monday-Friday

The Child Support Program offers many ways to handle routine activities on your child support case. Click on the below options to learn more.

Get Case Status and Update Information

eServices

Available 24/7 Visit eServices »

Update your address, employer, phone and other information
Get payment information
Get status of child support actions

Payments

1-877-769-0251 8 am to 6 pm EST, Monday-Friday

Automated payment information
Direct deposit or smiONE Visa Prepaid Card information
Report lost/stolen check(s)
Change your address Case number & Social Security Number required

Pay online

Account access 24/7
Pay by credit card or electronic check

Visit fl.smartchildsupport.com »

Fees: There are no fees when making a payment by electronic check. Fees may apply per payment when making a payment by credit card.

Processing times: Payments made by credit card are processed and sent to parents within 4 business days. Payments made by electronic check (from your bank account) are processed and sent to parents within 7 business days.

Email

Send us your question or information and we will respond within 1 to 3 business days. Use our online contact form »

Phone

Learn about child support through informational recordings and speak with a customer service representative. 850-488-KIDS (5437) 7:30 am to 5 pm EST, Monday-Friday All counties except Miami-Dade Miami-Dade County 1-305-530-2600 8 am to 5 pm EST, Monday-Friday

Return or Request Forms

The Child Support Program provides customers with several options to return and request forms. It is very important to return forms timely.

Return Forms

Return Forms Using Your eServices Account

Log in to your eServices account to return forms and requested documents.
Some forms may also be available to complete electronically in eServices. Visit eServices »

Return Forms by Mail

Return to the address listed on the form we sent you.

Return Forms by Fax

850-921-0792 We will process what you fax to us within 2-5 business days of receiving your request.

Request Forms

Request Forms by Email

If you have lost a form we sent you, you can ask us to resend the form using our online contact form. We will send the forms to you within 2 business days of receiving your request. Use our online contact form »

Request Forms by Fax

850-921-0792 If you have lost a form we sent you, you can ask us to resend the form by faxing a request. We will send the forms to you within 2-5 business days of receiving your request.

Find Resources in Spanish (Encontrar Recursos en Español)

Asistencia con su caso de manutención

Llámenos

Teléfono: 850-488-5437
luego marcar 7 para español Línea de Miami-Dade:
1-305-530-2600

Recursos en Español

Recursos en Español »

Frequently Asked Child Support Questions

Frequently Asked Child Support Questions - Search frequently asked questions to get answers about the Child Support Program and case situations.

Resources for Parents

Resources for Parents - Find helpful resources for parents to make connections with job placement and training programs, community resources, and information about changing a child support order (modification).

Find Job Resources Throughout the State of Florida

Find Job Resources Throughout the State of Florida - Find and search for job resources by county.