Upcoming Maintenance Alert
The Child Support computer system is unavailable due to scheduled maintenance October 9 through October 12, 2026. Our representatives are available during this time by call and chat and can provide general information but not case information.
For child support payment information visit the Florida State Disbursement Unit Smart ePay website at https://fl.smartchildsupport.com or paykidz.com.
Curious about the child support process? Browse through the cards below, beginning with Sign up for Services, to gain a better understanding of each step involved in a child support case.
Parents or caregivers may sign up for child support services by completing the sign up form online.
Parents are identified and located before a child support order is established, and they should update their contact information with the Program throughout the case.
The child support program will help establish paternity in cases where a child’s legal father has not been established. This may involve genetic testing.
A child support order sets the amount and type of support to be paid. This may include medical insurance and/or additional medical costs not covered by insurance.
Parents have a wide variety of options to make child support payments. The support order details the payment amount and frequency.
When a parent makes a child support payment, it is processed by the State Disbursement Unit and sent to the parent who is owed support.
If a parent is facing challenges with employment, or needs additional resources, the Child Support Program has a variety of options and community resources to assist.
If support is not being received as ordered, the Program can initiate enforcement actions. Parents who are past due should contact us to discuss their options.
If there is a significant change in a parent or family’s circumstances and they believe the order may need to be changed, a parent can request a review of their support order.
There are other reasons why a case may close. The most common being that an order has been terminated and all support has been paid.
The child support program will help establish paternity in cases where a child's legal father has not been established. This may involve genetic testing.
