Florida Dept. of Revenue - General Tax Administration Contacts

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General Tax Administration Program Customer Service

Mailing Address for Tax Payments:
Florida Department of Revenue
5050 W Tennessee St
Tallahassee, FL 32399-0100

Contact	Assistance Provided
Taxpayer Assistance Search Frequently Asked Questions or Ask a Tax Question Call 850-488-6800 8:00 a.m. - 5:00 p.m. ET Monday-Friday FAX 850-245-5990 Florida Relay Service 711 800-955-8771 (TTY)	Taxpayer Assistance can provide answers to questions about: Taxes and fees Forms Bills Delinquency notices Credits Publications Filing and paying electronically Registering to file and pay taxes
Contact the Department by Mail Taxpayer Services Florida Department of Revenue Mail Stop 3-2000 5050 W Tennessee St Tallahassee, FL 32399-0112	When sending correspondence to the Department, please include: Contact name Telephone number(s) Tax type Complete description of the reason for contacting the Department Business name and address Applicable tax identification number(s)
Verify Annual Resale Certificate Or Call 877-357-3725 24 Hours a Day, 7 Days a Week (Automated System)	This application can verify a purchaser's: Annual Resale Certificate for sales tax Certificate of Exemption Annual Resale Certificate for communications services tax
Refunds How to Apply Online Apply for Sales and Use Tax, Prepaid Wireless E911, or Surtax Refund Apply for Other Taxes Refund (Except property tax) Check the Status of a Refund Or Call 850-617-8585 8:00 a.m. - 5:00 p.m. ET Monday - Friday	Refunds can assist with: Refund related questions Applying for a tax refund (except property tax) and Checking the status of a refund claim
Florida's Taxpayers' Rights Advocate 850-617-8168 8:00 a.m. - 5:00 p.m. ET Monday - Friday Or send correspondence to: Office of Taxpayers' Rights Advocate PO Box 5906 Tallahassee, FL 32314-5906	Florida's Taxpayers' Rights Advocate assists with: Protecting taxpayer rights by ensuring a taxpayer's privacy and assets are protected during tax assessment, collection, refund denial, and enforcement processes. For more information, visit the Office of Taxpayers' Rights Advocate webpage.
Technical Assistance and Dispute Resolution (All Taxes Except Property Tax) 850-617-8346 8:00 a.m. - 5:00 p.m. ET Monday - Friday Or send correspondence to: Florida Department of Revenue PO Box 7443 Tallahassee, FL 32314-7443	Technical Assistance and Dispute Resolution can provide: Written responses to written requests for technical advice on the tax consequences of a specific transaction or activity under existing statutes, rules, or policies Informal administrative protest procedures for resolution of disputes relating to assessments of tax, penalty and interest, and denial of refunds Legal, binding opinions issued under the provisions of Rule 12-11, Florida Administrative Code
Taxpayer Service Centers Open 8:00 a.m. - 5:00 p.m. Local Time	Visit or call for assistance with: Tax and fee questions Registering to file and pay taxes Completing tax returns Submitting tax returns and tax payments Questions about bills, delinquency notices, and credits
Help Us Improve the General Tax Administration Website	Please fill out a brief survey about your most recent experience with the General Tax Administration’s website. Your response will provide valuable feedback and enable the Department to better serve you in the future.

Contact

Assistance Provided

Taxpayer Assistance

Search Frequently Asked Questions
or Ask a Tax Question

Call 850-488-6800
8:00 a.m. - 5:00 p.m. ET
Monday-Friday

FAX 850-245-5990

Florida Relay Service 711
800-955-8771 (TTY)

Taxpayer Assistance can provide answers to questions about:

Taxes and fees
Forms
Bills
Delinquency notices
Credits
Publications
Filing and paying electronically
Registering to file and pay taxes

Contact the Department by Mail

Taxpayer Services
Florida Department of Revenue
Mail Stop 3-2000
5050 W Tennessee St
Tallahassee, FL 32399-0112

When sending correspondence to the Department, please include:

Contact name
Telephone number(s)
Tax type
Complete description of the reason for contacting the Department
Business name and address
Applicable tax identification number(s)

Verify Annual Resale Certificate

Or Call 877-357-3725
24 Hours a Day, 7 Days a Week
(Automated System)

This application can verify a purchaser's:

Annual Resale Certificate for sales tax
Certificate of Exemption
Annual Resale Certificate for communications services tax

Refunds
How to Apply Online

Apply for Sales and Use Tax, Prepaid Wireless E911, or Surtax Refund

Apply for Other Taxes Refund
(Except property tax)

Check the Status of a Refund

Or Call 850-617-8585
8:00 a.m. - 5:00 p.m. ET
Monday - Friday

Refunds can assist with:

Refund related questions
Applying for a tax refund (except property tax) and
Checking the status of a refund claim

Florida's Taxpayers' Rights Advocate
850-617-8168
8:00 a.m. - 5:00 p.m. ET
Monday - Friday

Or send correspondence to:
Office of Taxpayers' Rights Advocate
PO Box 5906
Tallahassee, FL 32314-5906

Florida's Taxpayers' Rights Advocate assists with:

Protecting taxpayer rights by ensuring a taxpayer's privacy and assets are protected during tax assessment, collection, refund denial, and enforcement processes. For more information, visit the Office of Taxpayers' Rights Advocate webpage.

Technical Assistance and
Dispute Resolution
(All Taxes Except Property Tax)

850-617-8346
8:00 a.m. - 5:00 p.m. ET
Monday - Friday

Or send correspondence to:
Florida Department of Revenue
PO Box 7443
Tallahassee, FL 32314-7443

Technical Assistance and Dispute Resolution can provide:

Written responses to written requests for technical advice on the tax consequences of a specific transaction or activity under existing statutes, rules, or policies
Informal administrative protest procedures for resolution of disputes relating to assessments of tax, penalty and interest, and denial of refunds
Legal, binding opinions issued under the provisions of Rule 12-11, Florida Administrative Code

Taxpayer Service Centers
Open 8:00 a.m. - 5:00 p.m. Local Time

Visit or call for assistance with:

Tax and fee questions
Registering to file and pay taxes
Completing tax returns
Submitting tax returns and tax payments
Questions about bills, delinquency notices, and credits

Help Us Improve the General Tax Administration Website

Please fill out a brief survey about your most recent experience with the General Tax Administration’s website. Your response will provide valuable feedback and enable the Department to better serve you in the future.